• Under counter installation means all you see is the tap
• Two spouts on the tap allow for separate and easy to access alkaline and acidic water
• Easy to read and easy to operate digital video screen mounted on top of the tap
• Smallest unit on the market allows for minimal use of space required under your sink
• 150 Watts of power over 7 solid plates
• 56 different power settings for alkaline and acidic water plus a filtered water only setting

The warranty covers the original owner only. Repair work can only be done through CHANSONcanada repair centres, located in Richmond BC, or Aurora Ontario.

Please read the owners manual and watch the installation video before attempting to use your ionizer, as CHANSONcanada is not responsible for damages caused by owner error.

How the warranty works:
The Limited Lifetime warranty covers any and/ or all defective parts. For the first five (5) years all parts, labor, and ground shipping back to the customer in Canada is covered. (The customer must pay to ship the product to Chanson or deliver it to a local authorized service center if the repair is required after 60 days from the purchase date). After the first five (5) years have passed, the customer will have to pay for labor and freight charges but replacement parts remain free for the life of the ionizer.

What is covered:
The Limited Lifetime warranty expressly covers all failures due to defects in materials and/or workmanship; which can occur during normal use. This is a “repair or replace” warranty, CHANSONcanada will always attempt to repair your unit. If repair is not possible, CHANSONcanada will supply a replacement unit at its discretion.
The Limited Lifetime warranty covers all parts, labor and ground shipping back to the customer in Canada as described above.

What is not covered or what will void my warranty:
Warranty is void if the faucet or ionizer has been opened. All Chanson ionizers and Chanson faucets are factory sealed. Please never attempt to service the machine yourself as this will void your warranty and could cause serious bodily harm.

• Limited Lifetime Warranty does not cover damage caused by: floods under the sink, or overhead plumbing leaks, which can cause water to enter the machine. Please be sure you have no plumbing leaks before installing the ionizer; we can provide repair at your expense for such an incident.
• Limited Lifetime Warranty does not cover damage caused by: failure to replace filters in a timely manner- the filter not only cleans the water but also protects the ionizer from damage caused by particulates in the water. Filter replacement time should never exceed 14 months please refer to owner’s manual for specific details.
• Limited Lifetime Warranty does not cover damages caused by: any mis-use or abuse, such as dropping the unit or knocking into the unit with heavy objects.
• Limited Lifetime Warranty does not cover damages caused by: Lighting strikes, power surges, and faulty circuitry in customer’s electrical system or acts of God.
• Limited Lifetime Warranty does not cover the exterior finish on the machine or faucet. Our faucet finish is extremely durable and under normal use will last many years. Do Not use harsh detergents or scrubbing type sponges to clean the faucet; a damp clean paper towel followed by a dry paper towel will restore a perfect finish to the faucet.
• Limited Lifetime Warranty does not cover damage caused by: setting the TDS value over 14. There is a special adjustment of TDS in a back menu mentioned only on the installation video, this allows customers in different areas to fine tune the machine to their water hardness, 14 is the max setting allowed, never set the TDS value above this number.
• Limited Lifetime Warranty does not cover damages caused by: commercial type usage. Chanson residential Ionizers are built to last however they are designed for residential use. Chanson ionizers have a 20-minute safety shut off to prevent floods from unattended use and damage to the unit. For the purpose of this Warranty, CHANSONcanada will consider commercial usage as: letting the machine run for more than 20 minutes at a time or for more than 4 hours a day total. (This usage is ok from time to time where special needs arise, but not as a daily routine.) If your needs will exceed these “residential” parameters please contact your dealer for “commercial use” product options.
  It is important to note, CHANSONcanada does not expect the Ionizer to fail under mild commercial uses, but cannot honour the warranty for use not intended by the manufacturer
• Limited Lifetime Warranty does not cover damages caused by excessive water pressure. The water pressure of the customer’s home should not exceed 60 psi, this is the national plumbing code standard for water pressure in all homes and is not a special request of Chanson Ionizers. Be sure to have your water pressure checked before installing. Call your local plumber for inspection, or for approximately $10.00, you can purchase a water pressure gauge from your local building supply store such as Home Depot and test it yourself. The water pressure gauge simple screws onto any outside hose outlet and will show you your water pressure when turned on. If your water pressure exceeds 60 PSI, all of your plumbing appliances are in jeopardy, please take this seriously. (There is not a reputable plumbing appliance on the market that does not have this exclusion to their warranty, if you do not see it on other ionizer warranties you should be very suspicious.)

Dimensions Main Unit: 4.72 inches deep x 8.83 inches wide x 13 inches tall
Faucet: 8 1/2 inches tall x 3/4 inches deep
Effective Flow Rate 1.5 – 2.0 liters per minute at 45PSI water pressure
pH Levels 2.3 to 11.8 in

ORP Levels +1,200 to -875
Weight 17 lbs
Filter Life 20000 L (approx.: 10 – 12 month of use)
Temperatures 5 – 40 degree Celsius
Water Pressure 5 – 95 PSI

Input 220V / 50Hz 110V / 6Hz
Power Consumption 5w – 150w

Filter Chanson replacement filter PJ-6000:
Silver-adding Fiber Activated Carbon filter (Lead Reduction)
Note: You will need a 1 3/8 to 1 1/2 inch hole in your sink or countertop to install this under counter ionizer. Either remove a built in soap dispenser, reverse osmosis faucet or us a hole saw to cut a hole or hire a plumber for the install.

If you cut the hole yourself, you will need a:

* Diamond hole saw to cut granite
* Carbide grit hole saw for cast iron sinks
* Standard bi-metal hole saw to cut a stainless steel sink.

Why we chose to represent the Chanson VS70:

• Chanson is an actual “manufacturer” of water ionizers, as opposed to an “assembly” operation, which means that its quality control is the best in the industry.
• Chanson offers a five year warranty on labour, and an industry best LIFETIME warranty on factory defects of its materials.
• The length of time the company has been around, and their ongoing commitment to quality and product development provided us with the highest level of confidence of any company we deal with.
• The seven plate VS70 is by far and away the best performer of the under counter machines.
• The VS70 sells for several hundred dollars less than its main competitiors. We believe the lower cost is due to the fact that they manufacture their own parts, and the fact that they worked out all the startup problems associated with a new product.
• The VS70 (and it above counter sister product the Miracle) produced by far the best acidic water of any machine we tested.
• The machine matches the highest alkaline pH water output of all the machines we tested.
• The unit uses a low cost single filter ($79) which generally lasts a full year, thereby making the machine the lowest cost unit on the market to maintain.
• The unit is the smallest on the market, so it tucks away nicely under the counter.
• The nano-plated platinum coating of their titanium plates is the best system that we studied. They dip their plates in platinum two times (as opposed to one for most companies) and they dry bake their plates four times to increase the hardness and durability of the platinum coating.
• Chanson has the best videos in the industry on how to install and operate its machines.

How the unit could be improved:

• Like all under counter units, the tap seems to be less hearty than one would expect, but the defect ratio is neglible.
• The digital screen setup explanation in the owners manual is a little bit complicated and could be improved (like all water ionizer manuals) for unable to watch their dvd’s.
• It takes about 15 seconds from when you start the machine for it to provide the chosen levels of alkaline or acidic water, which is a bit annoying for those in a hurry. However, every machine should have this feature, as it takes approximately 15 seconds for water to fo through the entire process.